CUSTOMER STORY

How a Little Caesars Franchisee Manages 180 Locations Across 4 Countries

Hear from a Little Caesars operator growing to nearly 200 locations. 

Background

PCSAPI, a franchise operator for Little Caesars, had a vision: to bring the iconic pizza brand to Latin America on a grand scale, and today manages over 180 locations across Northeast Mexico, Puerto Rico, the Dominican Republic, and Colombia. Valeria Villarreal Garza, PCSAPI’s Manager in Property Administration and Management, knew that with each new location, the stakes grew higher, and the need for efficient, scalable lease and location management became paramount.

PCSAPI had a vision to bring the Little Caesars brand to Latin America on a grand scale.​

Valeria Villarreal Garza knew that as PCSAPI expanded, the stakes grew higher, and the need for efficient, scalable lease and location management became paramount while managing over 180 locations. With Leasecake, PCSAPI was able to maintain a lean team, even while they grew from 100 to over 180 locations!

Challenges

As PCSAPI expanded, they quickly encountered the limits of their existing management tools. Tracking leases, managing relationships with multiple landlords, and coordinating with legal teams across four countries became increasingly cumbersome. The reliance on Excel spreadsheets, once sufficient for a smaller operation, proved inadequate in the face of PCSAPI’s rapid growth. The data became difficult to manage, and the risk of errors or missed opportunities loomed large. Valeria knew that continuing with these outdated methods would eventually hinder their expansion goals. PCSAPI needed a more advanced solution to manage their growing real estate portfolio efficiently and effectively.

"Leasecake changed the game completely for me. It allowed us to get control over what we used to have in a spreadsheet, to see all the locations, clauses, and other important information we have to take into consideration, so I am confident that we aren't missing anything important."​

Valeria Villarreal
Manager in Property Administration and Management, PCSAPI

Solution

PCSAPI quickly discovered how Leasecake was a great option – a centralized real estate and location management solution that helped them scale-up. Leasecake transformed how PCSAPI operated by providing a single source of truth for all lease-related data. Valeria and her team were able to move away from the tangled web of spreadsheets,  and embrace a system that was not only organized but also scalable. With Leasecake, Valeria could manage every aspect of their leases—from critical dates to landlord communications—across four countries with ease. The platform’s mapping tools and reporting features allowed PCSAPI to make data-driven decisions, ensuring they were always one step ahead in their expansion plans.

The implementation of Leasecake had a profound impact on PCSAPI’s operations. They maintained a lean team even while they grew from 100 to over 180 locations, with Valeria managing all leases with the support of legal teams in each country. Leasecake enabled PCSAPI to streamline their operations, keeping their management process efficient even as their footprint expanded across Latin America.

Results

1

Efficient Management of Lease Operations During Rapid Growth

PCSAPI grew from 100 to over 180 locations across Latin America while maintaining a lean team. Valeria managed all leases with the support of legal teams in each country, thanks to Leasecake’s ability to streamline lease operations. This ensured efficiency and accuracy, even as their footprint expanded.

2

Maintaining Operational Excellence with a Lean Team

Despite significant growth, PCSAPI kept their management process efficient. Leasecake allowed them to avoid adding complexity or additional staff, enabling the team to focus on strategic priorities rather than administrative tasks.

3

Supporting Strategic Growth Across Latin America

Leasecake provided the tools PCSAPI needed to expand their franchise portfolio without compromising efficiency. This helped PCSAPI establish a reputation for operational excellence and achieve ambitious growth goals in one of the most dynamic markets.

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