CUSTOMER STORIES

Changing the Game for a Papa John's & Qdoba Franchisee

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Background

Team Oney Brands, based in Orlando, FL, operates over 150 franchise locations across Central Florida, including Papa John’s, Qdoba Mexican Eats, and Topper’s Creamery outlets. Managing a diverse portfolio of leases for these high-traffic brands required meticulous oversight of lease agreements, renewal deadlines, and landlord relationships. Initially, Brian Dixon, Director of Operations at Team Oney Brands, managed these tasks manually using spreadsheets, calendar reminders, and printouts. However, this method proved cumbersome, inefficient, and ill-suited for a growing multi-unit franchisee.

Challenge

With so many stores to manage, Dixon faced the challenge of keeping track of critical dates, lease agreements, and other property-related information while balancing daily operational demands. His manual tracking system, spread across multiple platforms, created inefficiencies and slowed down response times. If Dixon wasn’t in the office, retrieving lease details often required navigating through 15 steps on his phone, making the process unnecessarily time-consuming and frustrating. With more locations being added, Dixon needed a more efficient and accessible way to manage the growing complexity of his lease portfolio.

Team Oney Brands owns and operates 133 Papa John's Pizza franchises, 8 Qdoba Mexican Eats franchises, 14 Topper's Craft Creamery locations and is a Sophisticated Licensee for Starbucks.

Solution

Dixon discovered Leasecake, a lease management platform designed to streamline real estate operations for multi-unit franchisees like Team Oney Brands. Leasecake consolidated all lease information into one easy-to-use system, giving Dixon access to the data he needed anytime, anywhere—whether on his phone, iPad, or desktop. Leasecake’s mobile-friendly interface allowed Dixon to quickly retrieve lease details and track important deadlines without the hassle of sorting through multiple systems. For the first time, he had real-time visibility into his entire portfolio from any device.

“Before, I could access the information from those sources, but it wasn’t always easy,” said Dixon. “Now I use Leasecake, and it helps tremendously because all the information is at my fingertips on my phone, iPad, and desktop.”

“With so many stores, there are multiple things I have to do on a daily basis. Leasecake gives me all the information I need wherever I am.”​

Brian Dixon

Director of Real Estate, Team Oney Brands

Results

By adopting Leasecake, Dixon and Team Oney Brands significantly improved their efficiency in managing lease agreements and critical dates. Leasecake’s intuitive platform reduced the number of steps Dixon had to take to retrieve information, allowing him to respond to lease inquiries much faster, regardless of his location. This newfound efficiency not only saved time but also reduced the stress of managing a growing lease portfolio.

Dixon became such a strong advocate of Leasecake that he now shares the platform’s benefits with his landlords, emphasizing how the technology could enhance their own operations. During a recent lunch with one of his landlords, Dixon praised Leasecake, calling it a “game-changer.” The landlord agreed, stating, “That would be worth its weight in gold.”

With Leasecake, Team Oney Brands has created a more organized and scalable approach to lease management, empowering them to focus on growth and operational success.

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